FAQs

General

What is Para-Mount?

Para-Mount is a safety supplies brand offering a wide range of personal protective equipment (PPE), industrial safety gear, workwear, emergency products, and workplace safety solutions. Our products are designed for construction, industrial, commercial, and personal safety use.

Who can buy from Para-Mount?

Anyone can purchase from Para-Mount. We serve individual customers, contractors, businesses, industrial units, and safety professionals. Bulk and repeat purchases are welcome.

Are your products suitable for professional use?

Yes. Our products are selected for practical, real-world use and are suitable for professional environments such as construction sites, factories, workshops, warehouses, and outdoor operations.

Products & Quality

Do your products meet safety standards?

We source products from trusted manufacturers and suppliers. Many items are designed to meet industry and safety standards, where applicable. Product specifications and details are mentioned on individual product pages.

How do I choose the right safety product?

Each product page includes descriptions, use cases, and specifications to help you choose. If you are unsure, select products based on your work environment, risk level, and required protection type.

Do you sell original and new products?

Yes. All products sold by Para-Mount are brand-new, unused, and quality-checked before dispatch.

Orders & Payments

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. The process is quick, secure, and user-friendly.

What payment methods do you accept?

We accept secure payment options available on our Shopify store. Available methods are shown at checkout.

Can I place bulk or business orders?

Yes. Para-Mount supports bulk and business purchases. If you require larger quantities or regular supply, please contact us for assistance.

Shipping & Delivery

Do you offer nationwide shipping?

Yes, we deliver across supported regions. Shipping availability and timelines are shown during checkout.

How long does delivery take?

Delivery time depends on your location and the product ordered. Estimated delivery times are provided at checkout.

How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS (where applicable).

Returns & Support

What is your return policy?

We accept returns in accordance with our Returns & Refund Policy. Products must be unused and in original packaging. Please review our policy page for complete details.

What if I receive a damaged or incorrect product?

If your order arrives damaged or incorrect, contact our support team immediately. We will assist you with a replacement or resolution as quickly as possible.

How can I contact customer support?

You can reach us through the Contact Us page or by using the contact details provided on our website. Our team is ready to help.

Safety & Usage

Can safety products be used at home?

Yes. Many of our safety products are suitable for home use, DIY projects, personal protection, and emergency preparedness, in addition to professional use.

How should safety products be stored?

Store safety products in a clean, dry place, away from extreme heat, moisture, or direct sunlight, to maintain their effectiveness and lifespan.

Still Have Questions?

If you can’t find the answer you’re looking for, feel free to contact us.
Our team at Para-Mount is always happy to assist you in choosing the right safety solutions.